We respect your privacy when using the site www.immovermast.be and your rights regarding the protection and control of personal data. Therefore, the purpose of this charter is to inform you in a complete and transparent manner about the nature of the personal data we collect and the use we make of this data.
Your personal data is processed by:
Immo Vermast BVBA _ Brusselsesteenweg 527, 3090 Overijse _ VAT: BE 0832 239 907
If you have any questions about this charter or the use of your personal data, you can contact us by email at info@immovermast.be or by post to the above address.
The processing of personal data relating to this site is subject to Belgian law. In particular, they are subject to the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and, from 25 May 2018, to the European Regulation 2016/679 of 27 April on the protection of persons with regarding the processing of personal data and the free movement of such data (“GDPR”).
No personal data is collected by the site itself. The only data we process are those that you voluntarily communicate to us, for example by choosing a language, by completing a contact form or a request on the site, by communicating with us by email, etc. ... In this context, the personal data that we may collect and process according to your use of the site are as follows:
– General personal information title, surname, first name, gender, place and date of birth, telephone number, postal address, e-mail address and IP address.
– Your language preferences.
– The description and postal address of your home.
– The characteristics of the properties you are looking for (your search criteria).
– Other personal data that you actively provide, for example by requesting access to “owner space” on this website, in correspondence and by telephone.
– Your location data.
– Information about your activities on our website.
– Data about your surfing behavior on different websites (for example because our company is part of an advertising network).
Where possible, we also record the date on which the personal data was communicated or on which certain adjustments were made to this data.
The personal data recorded may also include other information such as your preferences for products, services and/or information about your life choices (region, neighborhood, type of property sought, etc.) that you have communicated to us in the context of our professional relationships.
Other data collected automatically is only collected by statistical tools, such as Google Analytics, and only concerns the date, time, your TCP/IP address, the brand and the latest version of your browser, the pages Web browsers but remain completely anonymous.
We may also need to process data about you from third parties, such as the media (immoweb, vlan, logicimmo, etc.). These will only be communicated to us following a request via the forms available on their respective websites. We may also receive information about you from partners with whom we provide joint services or conduct joint marketing efforts. Finally, we may receive information about you through social media, for example when you contact us about them. We protect all data obtained from third parties in accordance with the practices described in this charter. We also apply additional restrictions imposed by the source of the data.
The personal data we collect is used for the following purposes:
– use the various functions of the site, store and follow up on the services requested, your requests or questions; and for other purposes that are necessary for the execution of the agreement you have concluded with us through the use of our website and our services;
– to send you by e-mail the lists of properties that meet your specified criteria (e-mail alerts) or information about our products and services to which you consented during registration
– ensure the computer security of the site, prevent and combat possible fraud and abuse.
– to compile general statistics to improve our website and our services, but only use your personal data in aggregated form so that we cannot directly identify you.
4 / Use of cookies
When you visit our website, you accept that cookies are installed on your computer to record certain information. Our cookies do not identify you personally. They are mainly used to administer the site and improve your user experience, for example by saving the selected language.
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. The lifespan of a cookie depends on its nature. This is either a “temporary” cookie that remains on your computer during your visit to the site, or a “permanent” cookie that is stored until it expires or is deleted by you.
We use the following cookies on our website:
– “Strictly necessary” cookies, which are temporary technical cookies, essential to browse the website and use its features. Without these cookies, for example, you cannot find the result of a search on the detail page of a property.
– “Functional” cookies are permanent cookies that allow the website to remember your usage preferences. For example, we save the selected language to activate it automatically the next time you visit the site. Without these cookies, the user must systematically re-select the language of his choice.
– “Analytical” cookies. We use analytical cookies, such as Google Analytics or Facebook, to collect aggregated information about time spent on our site or pages visited.
– “External” cookies are cookies that can be placed by external sites or external components. We use external components to improve the user experience on our site (for example: instant messaging system, virtual tours, video player, etc.). These cookies are subject to the respective privacy policies of those third-party services (for example, YouTube's privacy policy).
Most internet browsers allow you to set your cookie preferences, delete them and even disable them. However, if you decide to limit or prohibit the site's use of cookies, it may impact your user experience and affect certain features of the site.
We are very attentive to the security and confidentiality of your personal data.
We do our best to implement appropriate technical and organizational measures to prevent any breach of your personal data, whether accidental or unlawful, whether destruction, loss, unauthorized disclosure, misuse, alteration or unauthorized access to data collected on our site , and therefore to ensure appropriate security and protect your personal data at all times.
In the event of a violation of your verified personal data, you will be informed as soon as possible by Immo Vermast BVBA _ Brusselsesteenweg 527, 3090 Overijse _ VAT: BE 0832 239 907
Your personal data may be transferred to subcontractors (e.g. banks, IT providers, clouds…) but only in the context of services performed on our behalf based on our instructions and in accordance with this statement. In the event that a third party is in charge of processing, on our behalf, the collected data, a data processing agreement will be concluded by us with the relevant third party to ensure the same level of protection and confidentiality of the collected personal data. In any case, we remain responsible for the processing of this data.
Regarding the storage of your personal data, we guarantee that you only select providers that comply with the provisions of the GDPR.
If necessary, we may transfer your personal data when imposed on us by judicial or administrative authorities, but in accordance with applicable law.
We undertake not to store your personal data for longer than is necessary to achieve the purposes stated in this charter.
In accordance with applicable law, you have at any time the right of access, correction, erasure, limitation of treatment, opposition to treatment and the right to portability of your personal data and the right not to be subject to decision based solely on automated processing, including profiling.
Immo Vermast SPRL _ Brusselsesteenweg 527, 3090 Overijse _ VAT: BE 0832 239 907 will inform any recipient to whom the personal data has been provided of any rectification or erasure of personal data or restrictions on the processing carried out by them, unless such communication proves impossible or requires disproportionate efforts.
You may withdraw your consent to the uses you previously authorized at any time. The withdrawal of your consent to any of these uses of your personal data will only apply for the future without affecting the treatments already carried out.
If you have any questions about the use of your personal data or to exercise your rights, you can send a request by email to info@immovermast.be or by post to the postal address indicated in point 1. All requests must be accompanied are proof of your identity.
You also have the right to appeal to the Commission for the Protection of Privacy at the following address: Rue de la Presse 35, 1000 Brussels, tel.: 02 / 274.48.00 – e-mail: commission@privacycommission. be, without prejudice to any other effective legal remedy.
We reserve the right to make changes to this charter to take into account legal, jurisprudential or technical developments. Only the latest version prevails.